CV of Counter Sales & Service Specialist - Europe / Chef de projet , looking for a job of Chef de projet / marketing.enligne-in.com

Cv de Chef de projet

International profile looking for new challenging opportunities in Project Management. 3-year experience in sales and marketing. Huge management, operational and analytical skills.

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CV Code: 5630f5c06b2712da
Date of last connection: 2017-09-03

Miss Ma... C...

....

W6 0PJ London
United Kingdom

Current situation:

Current industry: Location de Voitures

Size of the company: More than 1,000 employees

Current position: Counter Sales & Service Specialist - Europe

Number of years spent at this position: 1-2 years

Number of persons you managed: 0

Annual salary: 49000.00 EUR

Total working experience: 3-5 years

Availability: 3-months notice

Job sought:

Positions: Chef de projet, ,

Industry: Tourisme et Loisirs, ,

Desired type of contract: open-ended contract

Desired working time: Full-time, Available on Week-ends

Minimum annual salary desired: 50000.00 / 0.00 EUR

Education:

Highest educational level completed: number of years studied and completed with a diploma after highschool : +5

Last diploma :

Current educational level : +5

Other training courses :


Divers :

Geographical mobility: Country : Afghanistan, South Africa, Argentina, Australia, Bangladesh, Bolivia, Brazil, Cambodia, Canada, Chile, Spain, United States, Hong Kong, India, Indonesia, Iran, Ivory Coast, Laos, Mexico, Peru, Reunion, Singapore, Taiwan, Uruguay, Venezuela, Vietnam

Known Tools / Software/ Methods Office, Cognos, Lean Six Sigma Certificate (On going)


HGV, LGV, special vehicles licences B


Languages English : Working language
Spanish : Working language
Italian : Basic
French : Native


Resume:

Miss Ma... C...

....

W6 0PJ London
United Kingdom

PROFESSIONAL EXPERIENCES




2014-today





HERTZ


Customer
Sales and Service Specialist for European Countries.
(London, United Kingdom)

Managing
European & cross-department projects to support locations, grow their
revenue and improve customers’ experience:



Implemented the new Hertz Uniform in
International countries (Europe, APAC, Brazil) Got aligned with the EU compliance rules in
terms of additional charges to the customerCreated a new email for the US and European
countries, etc.




How? - Define the scope, objectives and schedule
of projects in collaboration with senior management


- Involve and coordinate
internal/external resources for execution. Monitor and track progress


- Review and make adjustments as
needed, report and escalate to senior management





Graduate
Programme.
(London, United
Kingdom – Milano, Italy – Dublin, Ireland)

13-month
scheme in Operations organised around three phases with the main objective of
becoming a strong leader fitting the business needs.





Support the Milano Linate Airport Manager:
leading operational improvement projects, boosting the revenue (Upsell:
+ 100% revenue vs LY), managing teams (15 people) & surrounding
locations Role of a Customer Sales Representative in London
(generated more than 50K GBP in 3 months)Collaboration with the European Customer
Service Centre and a Franchised team in Dublin










2013

6 months



L’OCCITANE EN PROVENCE


International
Product Manager Assistant.
(Paris, France)


Created concepts and developed new products
(ingredients, formula, packaging)Created selling and promotional tools
(leaflets, website, etc.), supported Public RelationsBusiness intelligence. Analyzed the market
and the main indicators








2011

6 months



COLGATE-PALMOLIVE


§ Key Account Assistant. (Bois
Colombes, France)

§ Survey on the E.Leclerc
Drive: created and analyzed a database, recommended the next assortment


§ Organized a professional
event: analyzed the last session, recommended the next assortment and created
a promotional stand (managed a € 45,000 budget)


§ Promoted CP’s brands in
stores and analyze the main indicators on Nielsen








2011

6 months



Cartoon AISBL,
European
Association of Animation Film


§ Event Project Manager Assistant. (Brussels, Belgium)

§ Took part in the
organization of three European co-production forums: the Cartoon Movie
2011
in Lyon, the Cartoon Forum 2013 in Toulouse (France) and the Cartoon
Forum 2011
in Gdansk (Poland)


§ Oversaw 700 participant
registrations, prepared the equipment, performed the Press Review








2010

1 year



IRENICASHE (France and Benin)

§ Leader of a humanitarian mission: looked for sponsors, organized events w/ a 20
person-team








2010

1 month



CEMENTOS
REZOLA – Italcementi Group



Commercial
Assistant.
(San Sebastian, Spain)





EDUCATION




2015-






Lean Six Sigma Certificate (On going) –
Green Belt Project








2009-2013



Audencia
Nantes School of Management
(Nantes, France) – Grande Ecole Program

Master’s Degree in Customer Relationship
Management





Q3-Q4 2012



Ewha Womans
University
(Seoul, South Korea) - International Management
Degree





2007-2009



Saint Louis de Gonzague (Paris, France) – Preparatory classes in Economics





ADDITIONAL INFORMATION

French




Native Speaker





English



Fluent





Spanish



Fluent – Attended classes in a Chilean school -
Diploma Inicial del Instituto Cervantes





Italian



Limited working proficiency





Software



Office, Cognos





Leisure



Swimming, Rugby, Travelling

Cover letter

Miss Ma... C...

....

W6 0PJ London
United Kingdom

International profile looking for new challenging opportunities in Project Management. 3-year experience in sales and marketing. Huge management, operational and analytical skills.

Dear Madam, dear Sir,


I am now working for almost two years within
Hertz International as part of the Graduate Programme (Operations) first
and then as a European Counter Sales & Service Specialist.
During these two years, I have been in direct
contact with the field or the worldwide customers travelling in Europe and I
loved that. Indeed I worked as a Customer Sales Representative at Heathrow
Airport, supported the Location Managers of Milano Linate and Bologna and led revenue
projects. I am now leading European multitasked projects to support Operations
at the European Head office in London. I want to make the most of my experience
of the European tourist market and expand it to the tourism or leisure industry.
Also, following several experiences in Sales and Marketing during my placement
year and my specialization, I wish to share my sense of initiative
within a dynamic company.


Let’s talk about my Sales & Marketing
experiences
where I developed my analytical skills, organization skills,
communication skills and adaptability. As Key Account Assistant in
Colgate-Palmolive, I created a B2B promotional stand destined to a big French
chain of supermarkets, in order to promote Colgate-Palmolive products. My
budget was limited to €45,000. Yet, my main supplier’s estimation was really
too expensive for my budget. Consequently I discussed for several days with him
in order to negotiate a €15,000 discount, which I eventually earned. I loved
this experience. During this work experience, I worked with salesperson on the
field and I realized the importance of the proximity with the customer. I think
it’s very important to work in the sales department before advancing into a
company. Indeed, you must know the customer as well as you can in order to
serve him as well as you can.
Then, I discovered the Product Manager position
during my work experience in L'Occitane en Provence. I had the opportunity to
create concepts and develop new products (including ingredients, formula,
packaging), to create selling and promotional tools (such as leaflets, press
review, etc.) and to support Public Relations. I also analyzed the market and
made many recommendations.

My skills and experiences match the position you
are filling. Beyond that, I showed to my workmates that I am both multitasked
and hard working in an autonomous way. I am able to work in a multicultural
environment and very willing to deal with new challenges, because the higher the challenges, the better I am.


I look forward to hearing from you, and having
the opportunity to meet you to discuss how I can enhance your organization.


Yours faithfully,

Miss Ma... C



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